Skip to main content
Customer care

Warranty Information

Last updated October 6, 2026. Our products are sold new. Any warranty is provided by the manufacturer under the manufacturer’s own terms, which you can read below before you buy. Builders of the South LLC is an independent retailer and does not add a separate warranty.

Werner does not publish a written U.S. warranty for its ladders. Warranty terms can change, so always read the manufacturer’s current terms before you buy.

Questions about a product’s warranty? Call (504) 329-7937 or email info@buildersofthesouth.com.